Our Policy

OUR POLICY IN NETLAND ENGINEERING LTD

Keen on excellence to our customers, our service deliverables must be consistently of the highest quality obtainable. We ensure our customer needs are met and exceeded, where possible, demonstrating our professionalism and experience in areas of operation. Quality is the commitment of every one at NETLAND ENGNEERING LIMITED. These quality objectives shall be achieved through:

        • Prompt provisions of information and/or services to our client (internal and external)
        • Priority attention to customer satisfaction, through articulated consideration and confirmation of customers’ needs and expectations.

 

Create conducive working environment for our employees through:

        • Commitment to quality
        • Mutual trust, respect and love
        • Team work
        • Continuous improvement (personnel process)
        • Breaking down barriers, (horizontal and vertical)
        • Compliance with National and International Standards (Health, Safety and Environmental production regulations)
        • Recognition and celebration of individual or team achievements or innovations to our business processes.
        • Measure the efficiency of our processes and ability to meet our customer’s requirements and expectations.
        • Avoid any position of conflict of interest.
        • Accept only works for which we have the competence and professionalism.
        • Help employees identify, pursue and improve the quality of their work, thus optimizing the company; resources to achieve optimum quality.
        • Identify shortcomings and take necessary corrective actions promptly.

Ensure adequate communication interface with customers to identify complaints before they become problems